Privacy Policy

Effective date: June 25, 2019

Welcome to Ultimate Drill Book Inc. (“we”, “our”, “us”), which owns and operates ultimatedrillbook.com (“Site”) and the UDBapp (“Application”).

This privacy policy (“Privacy Policy”) explains and regulates how the information you provide us is collected, used, stored, and processed. We are committed to transparency and to protecting the privacy of your personal data. While we take serious precautions and encrypt the data, we want you to know when, how, and why the collection occurs.

We encourage you to read this Privacy Policy carefully.

If you have any questions or requests with regard to this Privacy Policy, please contact us via email at support@ultimatedrillbook.com with “Privacy Policy” in the subject line.

Agreeing to Terms

When you are:

  • Visiting the Site
  • Accessing and using the Application
  • Providing information to us by other means such as email, phone, messenger, and third-party mediums

You are accepting the terms of this Privacy Policy and the accompanying Terms of Service, that together regulate your use of the Site and/or Application.

What Information We Collect and How It Is Used

In general, the information we gather enables us to provide the services to you and helps us learn more about the use of the Site and/or Application. We collect Personal Information that you submit to us voluntarily and Automatically Collected Information that neither personally identifies you nor directly relates to any specific person (collectively, “the Information”).

Information You Provide

  • Through your use of the Site
    When you’re using the Site, we collect no Information.
  • Through your use of Application
    The Application obtains the Personal Information you provide when you download and sign in to the Application. Signing with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

    When you sign up to UDBapp, we you provide and we collect your email address (which is used to recover your password) and full name you choose to sign your account with. We also collect  instrument, band rank, password and, if you choose to provide it, a profile photo.

    When using Attendance and/or Calendar features of the Application, you provide your real-time location and manage (create, edit, or remove) appointments in your Google Calendar. 

Email support

When you send an email to the support@ultimatedrillbook.com, we keep a record of our communication. This includes your email, name and the conversation history. This helps us develop, deliver, protect and improve our products, services, content and customer communication.

Automatically Collected Information

In addition, the Application uses third-party services provided by Google LLC (“Google”) to improve the quality of the Application and our services. Using these services, we collect data that does not identify you.

This data is used to continuously improve and maintain the Application. This data is transferred to, stored and processed in the United States and other countries where the Google services operate. Google is certified under both the EU-U.S. and Swiss-U.S. Privacy Shield frameworks.

These services include:

  • Fabric Crashlytics. It collects device-specific information (like model and operating system version) and crash traces. This data is collected to improve the quality of Application and our services.
  • Google Cloud Platform. This service is used for (i) using the Google Calendar API for creating and deleting Google calendars (ii) using the Google Places API for the attendance check ins on selected locations.
  • Native iOS services (CLGeocoder) for the attendance check ins on selected locations.

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service.

Further Details About Third Party Services Providers

Here are the links to privacy policies of third-party service providers used by the Application:

How We Use Information

We may use the Information:

  • to respond to your inquiries, fulfill your requests, provide services, or complete transactions you have requested.
  • to send you information regarding the Application, changes to our terms, conditions, and Policy and/or other administrative information.
  • to resolve problems with the Application.
  • to create an individual profile and provide personalized services.
  • to suggest that you use or take advantage of certain features within the Application.

We do not use or share nor plan to use or share or in any other way disclose any Information to third parties for their direct marketing purposes. If we were to change this practice, we would notify you 30 days prior to any of such events take place so that you may choose to opt out.

Do Third Parties See and/or Have Access to Information Collected by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this Privacy Policy.

We may disclose the Information:

  • as required and permitted under applicable law, including laws outside your country of residence, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to requests from public and government authorities, including public and government authorities outside your country of residence;
  • with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • if Ultimate Drill Book is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

What are my opt-out rights?

You can stop all collection of the Information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at support@ultimatedrillbook.com.

Data Retention Policy, Managing Your Information

We will retain Personal Information for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete Personal Information that you have provided via the Application, please contact us at support@ultimatedrillbook.com and we will respond in a reasonable time. Please note that some or all of the Personal Information may be required in order for the Application to function properly.

Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at support@ultimatedrillbook.com We will delete such information from our files within a reasonable time.

How We Protect the Information

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application.

Please be aware that, although we provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. It is for this reason we recommend you to use serious caution when browsing the internet. This particularly applies to sending or receiving emails so we suggest use caution when deciding what information to send via email.

Important Notice for Residents of European Economic Area and Japan

Our Site and the Application data servers are run in the United States so any Information is transferred to the US. For visitors and users that are located outside the United States, this means that you accept this transfer and our usage of the Information and data received for the purposes and to the extent stated in this Privacy Policy. 

Your rights as the personal information data subject include reviewing, correcting, accessing, updating, and deleting information we hold about you. The rights also include requesting the transfer of the copy, restricting the processing of this information by means that include automated decision-making and profiling, and more.

We follow the rules set forth by GDPR and encourage you to read https://gdpr-info.eu, especially the Chapter 3 and Chapter 5, to learn about your rights and data transfer regulations. To learn more about Japanese Act on the Protection of Personal Information, please read https://iclg.com/practice-areas/data-protection-laws-and-regulations/japan.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This Privacy Policy is effective as of the date in the “Effective date” legend at the top of the document. We may update this Privacy Policy from time to time. You accept such changes by accessing the Site and/or using the Application or other services, or means of communication. We encourage you to look at this Privacy Policy regularly.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.